Every boss in America holds their breath a little when they go on vacation and have to leave their business in the hands of their staff...everybody but Lisa Koebbe Bevan, owner of Believe, that is.
She gets to head on down the highway knowing her business is safe, sound and running like clockwork, thanks to Believe's Manager, Shannon Marriott.
“Shannon is my right-hand woman,says Lisa. "She's smart, intuitive, hard-working and the clients love her, almost as much as I do.”
There is a lot to love. Not only does Shannon lend a hand on the styling side (blow-drying, helping with the fun extensions-some with feathers—Believe uses as fundraisers for charity, doing color for select clients) but is a whiz at the administrative side of the business.
“I set appointments, order supplies, send out email blasts, run payroll and make sure things run on schedule,Shannon says. "Sometimes that does mean lighting a little fire under Lisa's rear end, I admit.”
In return, Shannon is learning a lot. She gets to observe, up-close and personal, the workings of her boss, Lisa, who is a board-certified colorist (one of only 2,500 in the country). Shannon, who studied Cosmetology in high school is ever enthusiastic about adding new techniques and tips to her stylist toolbox. But Shannon is equally grateful to interact with (and learn from) all of Believe's great clients and staff.
“I majored in Communication and minored in Business at the University of Albany and I get to use my education every day in my position here at Believe, says Shannon. "I am learning about how people work together, how best to communicate with the varied personalities of the staff and, most importantly, how to meet the needs of our clients and keep them happy.”
Shannon, who has been with Lisa for three years (she answered an ad in the Pennysaver and Lisa is still thanking her lucky stars) will be manning the ship on July 19th and 20th while Lisa is away for a short vacation.
“I'll be doing color and blow-dry sessions, answering the phones, scheduling appointments and will try to find time to even get a little cleaning done,says Shannon. "I like being busy and this summer at Believe is keeping us all hopping...and that's a good thing.”
Call Shannon now to schedule your Believe appointment before leaving for your own vacation.